Customer Review Service For Reputation Management - Reputation Management Software

Customer reviews for your reputation management can make or break your business!

What Is Online Reputation Management Software?

Customer reviews can make or break your business. Potential customers will note positive or negative reviews and decide if your brand is trustworthy and reputable. Our online reputation management software ensures more positive reviews and discretely handles negative reviews.

What Is Online Reputation Management Software?

More Customer Reviews

Collect reviews anywhere with one code snippet; if your happy customers leave customer feedback 4 stars or above, they will be prompted to leave a review where you choose. However, if for any reason they feedback 3 stars or below our management tool will prompt them to send you a message privately so you can discretely improve your customer service and any issues.

More Customer Reviews

Get Reviews Where They Matter

Choose review placement on the sites where they count such as Google, Facebook, Yep and so on for maximum brand power.

Get Reviews Where They Matter

Happy Customers

Happy customers equal happy businesses. Bad reviews can usually be turned around by excellent customer service. We make fulfilling your existing customers needs easy by directing negative reviews through an online form that allows any issues to be solved and potential bad reviews made good once any issues are professionally and discretely rectified.

Happy Customers

Potential Customers

You are what your customers say you are. Your potential customers take note of reviews and positive buyer behaviour is heavily predicted when great reviews ease and persuade your customer base. Improve your customer service with our reputation management software and attract more potential customers in the process.

Potential Customers

White Label Report

We generate white-label reports to monitor and analyse data over time. If you are an agency our 100% white label reporting for review management allows you to customise and brand your client reports.

White Label Report

Social Media

Automatically posting your positive customer feedback to social media keeps local businesses active and current without time-consuming manual social media management tasks. Our management tool does the work for you.

Social Media

How It Works?

Step 1

Sign Up Phase & Install Widget

Simply sign up and install your custom widget. You can place your code snippet anywhere you like! Your website header or footer, a thankyou page or within your email sequence to reach you list effectively to gain optimal customer response. Plus select which sites you want your reviews to impact!

Step 2

Customer Feedback

Your customers respond and review your services or products and dependent on their 1-5 star rating they are prompted to feedback either on your chosen website OR via a private form where you can respond discretely and rectify a low review score!

Step 3

Happy Customers and New Potential Customers

Great customer feedback helps your scores go up on the sites that matter the most for your business, building trust, expertise, and authority. Showcase your best customer experience reviews to drive more leads and potential customers to your business.

Packages & Pricing

Retail License

Customer Reviews Service

1 Location License

  • Review Acquisition System
  • Embeddable Widget
  • Email Footer Widget
  • Prevents Negative Reviews
  • Over 50+ Review Sites
  • Collect Unlimited Reviews
  • Automate Asking For Reviews
  • Outbound Email Campaigns
  • Review Monitoring & Reporting
  • Monitor Major Review Sites
  • Get Review Alerts
  • Produce Custom Reports
  • 100% White Label
  • Review Promotion
  • Autopost Reviews To Social Media
  • Display Reviews On Your Website

Agency License

Customer Reviews Service

10 Location License

  • Review Acquisition System
  • Embeddable Widget
  • Email Footer Widget
  • Prevents Negative Reviews
  • Over 50+ Review Sites
  • Collect Unlimited Reviews
  • Automate Asking For Reviews
  • Outbound Email Campaigns
  • Review Monitoring & Reporting
  • Monitor Major Review Sites
  • Get Review Alerts
  • Produce Custom Reports
  • 100% White Label
  • Review Promotion
  • Autopost Reviews To Social Media
  • Display Reviews On Your Website

F.A.Q's

Will my potential customers be able to view bad reviews?
Most likely not as our online reputation management software navigates customer feedback according to positive or negative submissions. This means any customer review 3 stars or below will be automatically guided by a smooth user experience to an online form which allows you to settle average to negative feedback privately and discreetly, thus allowing an impressive customer service experience AND is a smart review management process to avoid poor reviews on your websites and platforms.

This means even your less than satisfied customers will be impressed by your professionalism and brand ethics to ensure they are happy and come away with a great customer experience.

Do I have to manually upload customer feedback to my preferred sites?
No, the review monitoring and management tool automatically does this for you once you have installed your widget and selected your preferred websites and platforms you want your positive customer reviews to be displayed on.
Will negative reviews really affect my business?
Sadly, yes.

Bad reviews can easily persuade your potential customers to go elsewhere, leading your potential market share to seek out your competitors.

Just take a moment to think if you personally have ever been influenced by customer reviews to aid your buying decisions. Rarely will consumers not search and research the opinions and feedback of the public when it comes to using or buying from local businesses.

Our online reputation management software puts you ahead of your local competition by prioritising a smooth customer experience, aids the decision to trust and use local businesses (your business) and takes customer service very seriously.

Want a happy business? Create happy customers.

Get in touch today to start building a positive and powerful reputation.

After all it’s not what you say about your business, it’s what your customers say about your business.

I am a digital agency; will this work for our clients?
Absolutely!

Your clients will love this service and so will you, search results showing positive reviews and client feedback aid lead generation and potential customers buying or booking then and there.

Let customer feedback do the heavy lifting as you monitor results periodically to gage growth and traffic sources and keep your clients happy with a customer review service option.

Get in touch today, we offer 100% white-label reports to support your review management services.

Have Any Questions?

No time for a call? No problem! Send us any questions you might have and we’ll get back to you as soon as we can.

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