Sadly, yes.
Bad reviews can easily persuade your potential customers to go elsewhere, leading your potential market share to seek out your competitors.
Just take a moment to think if you personally have ever been influenced by customer reviews to aid your buying decisions. Rarely will consumers not search and research the opinions and feedback of the public when it comes to using or buying from local businesses.
Our online reputation management software puts you ahead of your local competition by prioritising a smooth customer experience, aids the decision to trust and use local businesses (your business) and takes customer service very seriously.
Want a happy business? Create happy customers.
Get in touch today to start building a positive and powerful reputation.
After all it’s not what you say about your business, it’s what your customers say about your business.